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Information from the BBB supplied by Mary Beth Stevens,

President at Better Business Bureau, Paso del Norte

Here is some basic information regarding the Better Business Bureau and the three projects the BBB is administering for the City of El Paso with provided CARES funds.

Better Business Bureau

The Better Business Bureau’s moto is Start with Trust. Its vision is an ethical marketplace where buyers and sellers can TRUST each other. For more than 100 years, the BBB has been helping people find businesses, and charities, and information they can trust. Millions of people turn to BBB each year to view local BBB Business Profiles all available for free on BBB serves the community in a number of other ways as well, including

• Creating a community of trustworthy businesses

• Setting standards for marketplace trust

• Assisting with dispute resolution

• Educating, encouraging and supporting best practices

• Denouncing substandard marketplace behavior; and

• Celebrating marketplace role models.

As a nonprofit, BBB is supported by BBB Accredited Businesses that support BBB’s mission and vision. Their dues and contributions allow BBB to offer its information and services to consumers at no charge.

BBB Accreditation

To become BBB Accredited, businesses must apply and pledge to adhere to the BBB Standards of Trust, including

• Build Trust

• Advertise Honestly

• Tell the Truth

• Be Transparent

• Honor Promises

• Be Responsive

• Safeguard Privacy; and

• Embody Integrity

BBB ‘s monitor Accredited Businesses compliance with the Standards of Trust so that consumers can have a higher level of confidence when working with them.

COVID-19 Response Projects

In response to the COVID-19 and the devastating impact on business, through CARES funding, the BBB Foundation is developing and administering the following three programs for the City of El Paso.

The Better Business Bureau Foundation of El Paso (BBB), in collaboration with the City of El Paso, is looking to support small food-based and retail businesses to mitigate the economic impact of COVID-19 with an E-Commerce Platform Development and Technical Assistance Program.

Funded with CARES Treasury Relief Funds allocated by the City, this program is intended to assist small businesses adapt their service models to include online sales and service by providing technical assistance to create or improve their ecommerce capacity and/or demand.

“Disruptions to local business caused by COVID-19 have accelerated the need for many to rethink how to reach and serve customers and having a high-performing digital platform will be essential. The BBB is honored to partner with the City of El Paso to assist small businesses understand how they can maximize online tools and resources to succeed in this new environment.”
Marybeth Stevens, President, BBB El Paso

Information and application can be found HERE

The Business Resource Clearinghouse is intended to provide a digital centralized source of information and resources to help businesses navigate and overcome the challenges caused by COVID-19.


Information from the BBB supplied by Mary Beth Stevens,

President at Better Business Bureau, Paso del Norte

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